DONATION Pro - Essential Technology for Small Nonprofits

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Secure your account with Two-Factor Authentication

Two-factor authentication adds an extra layer of protection to your account. Whenever you sign in to any DONATION Pro application you'll need to enter both your password and also a verification code. This verification code will be sent to your mobile device via text message or an authenticator app.

Please Note: Changing your authentication method will cause your current authentication method to stop working.

Please Note: If you are unable to provide a verification code (via your mobile device or a backup device) you will lose access to your account, and it may take up to 3 business days to recover access.

Choose Method

I would like to:

Set Up SMS Authentication

Please enter your mobile phone number below.

We will send you a text message containing an authentication code whenever you sign in to DONATION Pro. Text messaging rates may apply.

Enter Verification Code

We've sent a text to (). Please enter the code below.

Optional: Set Backup Phone Number

Please enter a backup mobile phone number below.

We will send an authentication message to this number if you lose access to your primary device. Text messaging rates may apply.

Skip This Step

2-Factor Authentication Disabled!

You have successfully disabled two factor authentication for your account.

Get the Google Authenticator App

For iOS

1. On your mobile tap the App Store icon.

2. Search for Google Authenticator.
(Download from the App Store)

3. Tap the app, and then tap Free to download and install it.

For Android

1. On your phone, go to the Google Play Store.

2. Search for Google Authenticator.
(Download from the App Store)

3. Download and install the application.

For Blackberry

1. On your phone,open a web browser

2. Go to m.google.com/authenticator.

3. Download and install the Google Authenticator application.

Setup Google Authenticator

Disable Two-Factor Authentication

Are you sure? If you disable two-factor authentication and wish to enable it again later, you will be required to go through the setup flow again.

Please enter the code below.

I'm Sure

Change Authentication Method

Please Note: Changing your authentication method will cause your current authentication method to stop working.

Cookies must be enabled

Cookies is required to log in to your DONATION Pro account.
Please enable cookies in your browser settings and try again.

Submit Your Questions

Please take a moment to answer the security questions associated with your account's 2-Factor Authentication process. The security questions will allow you to disable this setup process from the login screen should you lose your registered device. More information on this feature can be found here.

You may also skip this step by clicking the SKIP button at the bottom of the form.

What was the first street you lived on?

What is the name of your childhood best friend?

What is the title of your favorite book?

At what hospital were you born?

What is your favorite movie?

Two-Factor Authentication

I trust this computer. Do not require Two Factor Authentication on this computer.

Please note: If you delete cookies or clear your cache, you will have to re-enter your password.

Disable Process/Lost Device

CAN'T LOGIN?

1. Try sending a code to your backup device.

2. Receive a phone call to hear a code by an automated voice recording. Select number to call:

3. Can't access your primary or backup device?

If you lost your device or need to reset your original two-factor authentication process, you can do so by answering any of the two security questions associated with your account.

You will be given 3 attempts.

Answer

If you can not answer the security questions, please contact the support team at success@software4nonprofits.com

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A code has been sent to your backup device. Please close this window and enter the code in the required field to login.

THANK YOU

You will receive a call on specified number momentarily. Please close this window and enter the code you hear in the required field.

THANK YOU

We have received your request for support. We will contact you to resolve your login issue as soon as possible! Please allow up to three business days.

THANK YOU

A code has been sent to your device. Please close this window and enter the code in the required field to login.